10 articles in this section
- Why was only part of the pre-authorisation captured?
- Can I get a refund if I stopped charging early?
- I was charged but my session didn't start — what do I do?
- What is a pre-authorisation?
- Will I be charged the full pre-authorisation amount?
- When will the pre-authorisation be released from my account?
- Can a pre-authorisation push me into overdraft?
- How long does a refund take?
- How do I request a refund?
- I was charged more than expected — what should I do?