Every evyve charger has a unique ID printed on the unit — usually on the front panel above the screen, and again above each connector. The same ID is shown in the evyve app once you've selected the charger from the map. When calling support or raising a ticket, share the full ID (typically a 6–8 character code starting with the site name) so we can pull diagnostics on the right unit.
How do I find the charger ID I'm using?
