Appamondo

Open the evyve app, tap the profile icon (usually top right), and choose 'Account' or 'My details'. From there you can update your name, email address, and phone number — these don't require any ad...

You need internet to start and stop a session through the app. Once the session is running, the charger handles the energy delivery directly with our network — your phone doesn't need to stay onlin...

No. Once you've started the session, you can lock your phone or close the app — the charge will continue. The session is held server-side by evyve, not in the app. You'll get a push notification wh...

Once your session is running, the evyve app's session screen shows the current charging speed (in kW), the energy delivered so far (in kWh), the running cost, and elapsed time. The screen updates e...

Yes — most of our chargers have dual-charging capability, so the CCS and CHAdeMO connectors can be used at the same time. A small number of sites have limited power available, so dual charging is d...

All evyve Rapid and Ultra-Rapid chargers are tethered — the cable is attached to the unit. You don't need to bring your own cable for Rapid charging. Plug the cable into the inlet on your vehicle (...

If your vehicle is a battery-electric vehicle (BEV), it can use both our Rapid and Ultra-Rapid DC chargers (via the CCS or CHAdeMO connectors) and our 7–22kW Fast AC chargers (Type 2). If your vehi...

You've got three ways to stop a session: tap 'Stop' in the evyve app on the session screen; press the Stop button on the charger's screen; or simply unlock your car (some vehicles end the session w...

For app problems — payment errors, charger not appearing, login issues — contact the evyve customer service team at 0330 053 1802 (24-hour) or info@evyve.com. Have your phone OS version, app versio...

Yes — at all our Rapid sites you can pay-as-you-go by tapping a contactless card or mobile wallet, no app needed. Our 7–22kW Fast chargers are app-only because they need a session to be set up befo...