Try these steps in order: (1) pull-to-refresh on the map screen; (2) check your phone has data signal — chargers won't appear offline; (3) make sure location services are enabled for the evyve app; (4) check you're running the latest app version. If none of those work, the charger may be temporarily out of service — call 0330 053 1802.
The charger isn't appearing in my app — what should I do?
