If you used a third-party roaming RFID card (Octopus, Bonnet, Paua, Allstar, etc.), your billing relationship is with that provider, not evyve. We invoice them; they invoice you. For billing queries or refund requests, please contact your roaming provider directly. They'll resolve it with us where needed.
I used a roaming RFID card and have a billing query or refund — who do I contact?
